Check what your employer or insurer offers

The short version

  • Many employers offer workplace benefits that include cancer support, but people often don’t know they have them.
  • Benefits to check include an employee assistance programme (EAP), group income protection, private medical insurance, critical illness cover and cancer support services.1
  • Some include access to virtual cancer clinics, specialist nurses, rehabilitation or return-to-work support.2

Why it’s worth checking

Cancer is one of the most common reasons for claims on employer-funded protection benefits, and these policies often include extra support services, not just payments.1 For example, some group income protection policies give access to virtual cancer clinics with nurses, physiotherapists, dietitians and psychologists, and vocational rehabilitation to help people return to work.2

What to look for

Workplace benefits to ask about: employee assistance programme, group income protection, private medical insurance, critical illness cover, cancer support services, and occupational health.
BenefitWhat it might include
Employee assistance programme (EAP)Confidential counselling, and advice on money and legal issues. Often available to family members too.1
Group income protectionIncome if you’re off work long term, plus rehabilitation and return-to-work support.1, 2
Private medical insurancePrivate treatment, and sometimes cancer support services, prehab or rehab programmes
Critical illness coverA lump sum if you’re diagnosed with a covered illness, sometimes with added support services
Cancer support servicesVirtual clinics, specialist nurses, or digital programmes such as Perci Health2

Questions to ask HR or your benefits provider

  1. Do we have an employee assistance programme, and how do I contact it?
  2. Am I covered by group income protection, private medical insurance or critical illness cover?
  3. Do any of these include cancer support services, such as specialist nurses, a virtual clinic, physiotherapy, psychological support, prehab or rehab?
  4. Do I need to make a claim or get a referral to use them?
  5. Is support available to my partner or family?
  6. Is there occupational health support, and can it help with a return-to-work plan?

You don’t have to share your diagnosis with your manager to ask about benefits. HR and benefits teams should treat your enquiry in confidence.

If you have your own insurance

If you have private health insurance or critical illness cover that you pay for yourself, check your policy documents or call your insurer. Some insurers include cancer support services, such as digital prehabilitation or nurse support.3

If you don’t have workplace support

You can still get a lot of help for free from the NHS and charities, and there are self-pay options. See free or self-pay: choosing the right support.

Related pages

References

  1. HRreview. Five ways group risk benefits can support employees with cancer (Group Risk Development, GRiD). May 2022. hrreview.co.uk/?p=143331
  2. Legal & General. Legal & General partners with Perci Health, the UK’s first virtual cancer survivorship clinic. January 2024. group.legalandgeneral.com/newsroom/press-releases/2024/1/legal-general-partners-with-perci-health-the-uk-s-first-virtual-cancer-survivorship-clinic/
  3. Alvie Health. Cancer: Alvie 360 coaching programme. www.alviehealth.com/cancer